Training & Technical Assistance

For Service Coordinators

DHS Information Letter No. 2012-FFS and Service Coordinator Medicaid Matrix, May 2019

The Iowa Medicaid Enterprise has collaborated with representatives from the Iowa Department of Education, Child Health Specialty Clinics, Public Health, and the Early ACCESS program to update the Infant and Toddler Service Coordination Matrix.  The matrix includes all the activities an infant and toddler case manager will complete under the Individuals with Disabilities Education Act (IDEA) and Medicaid. This informational letter establishes which services are billable to which program.

Service Coordination Training

This Service Coordinator Competency Training Manual outlines the service coordination training requirements for the State of Iowa.

The online modules are one component to the SC training requirements. To access the SC Modules click here

Family Guided Routines Based Intervention (FGRBI)

Dual Role and dedicated service coordinators can use refections tools to support their role within the FGRBI Framework.  Use these tools for self-reflection of practices as well as with peers to grow service coordination knowledge and skills within FGRBI.

For Service Coordinators and Providers

Early ACCESS Final Exit Codes, July 2019 (8:19)

This presentation gives a brief overview for Early ACCESS service coordinators and providers on final exit codes that are used when a child and their family exits Early ACCESS. The final exit code flow chart is reviewed.  It is recommended you review Section 19 of the Early ACCESS Procedures Manual to view all of the information regarding Final Exit Codes, including examples.  A guiding document, Final Exit: Program Completion Prior to Age 3, has been created to supplement both this presentation as well as the Early ACCESS Procedures Manual.  Here are the slides with notes

Collaboration Between Community Partners and Early ACCESS

This Guidance for Collaboration Between Community Partners & Early ACCESS is designed to promote coordination and collaboration among Early ACCESS providers and their community partners (e.g. Early Head Start, child care including family child care, home visitation programs, child welfare agency, etc.) by clarifying roles and responsibilities so appropriate expectations are understood, opportunities for connections are increased, and service duplication and gaps are addressed. An accompanying self-assessment can assist teams in identifying areas to strengthen their partnership.

Note: To use the documents, "make a copy" in Google Drive or "download as Word".

Family Assessment

Early ACCESS service coordinators and providers can use this assessment organizer to ease their selection of family assessment tools.  Multiple tools can be used and from different categories to best fit the family's needs.

Annual IFSP: Continuing Eligibility, August 2018 (11:56)

This presentation highlights the most significant changes made to Section 15: Annual IFSP of the Early ACCESS Procedures Manual.  Not all changes to this section are discussed in this presentation.  It is recommended you review Section 15 to view all of the information regarding an Annual IFSP.  Here are the slides with notes.

Annual IFSP: Documenting Continuing Eligibility, August 2018 (15:50)

The purpose of the presentation is to illustrate how to annually document continuing eligibility in the web IFSP.  We will walk through different eligibility scenarios and point out new fields that are required.  Here are the slides with notes.

Early ACCESS Eligibility, January 2017 (19:40)

This presentation reviews eligibility for Iowa's Individauls with Disabiliites Education Act or IDEA Part C system, known as Early ACCESS.  Here are the slides with notes.

Use and Documentation of Informed Clinical Opinion, January 2017 (20:56)

This presentation clarifies the meaning of informed clinical opinion in the context of Early ACCESS and provides information on why documenting the sources of information and the reasoning used to determine a child is eligible for Early ACCESS based on informed clinical opinion is necessary.  Lastly, the presentation demonstrates where providers will document the use of informed clinical opinion in the web IFSP.  An Informed Clinical Opinion in Early ACCESS guidance document has been created to accompany this presentation, the guidance document has also been attached to the Early ACCESS Procedures Manual.

Here are the slides with notes

Demonstration of documentation of informed clinical opinion in web IFSP, January 2017 (4:10)

This video contains only the demonstration of informed clinical opinion documentation in the web IFSP, this same demonstration can be found in the training video above.

Services Tab and First Devliery in web IFSP, January 2013 (4:10)

This video will inform you of the changes made to the Services Tab in the web IFSP in January 2013.  This video also provides guidance on the First Delivery button on the Services Tab.   A Services Tab Guidance Document and First Delivery Guidance Document have been created to accompany this presentation.

Here are the slides with notes.


This video contains the demonstration of the Services Tab. 



Last Updated: Sep 23, 2019