Violence in the workplace involves a continuum of behavior from threats and verbal abuse to physical assaults and even homicide. Acts of violence are currently the third-leading cause of fatal occupational injuries in the United States, and rates of violence in the workplace are on the rise. These events cause frustration, anger, and pain for employees, customers, patients, and visitors – costing businesses an estimated $36 billion each year. Explore what you can control in these situations and learn practical tools to de-escalate workplace violence & keep others safe when faced with uncontrollable turmoil.
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